Remote Customer service Jobs · Tech Savvy

Provide care to users through calls, chats and email. Get to know each user’s business goals, uncover their needs and help guide them through their journey. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction.

Join Destination Knot as a Remote Vacation Planning Advisor where you’ll match clients with dream destinations, book accommodations, and deliver white-glove service from start to finish. Guide clients in booking custom vacation packages, recommend top-rated hotels, activities, and travel enhancements. You will also handle client communication with professionalism and enthusiasm and stay up to date on seasonal travel trends and industry updates.

Assist clients in planning and booking custom vacations, cruises, all-inclusive stays, flights, and hotels, conducting virtual consultations to learn about clients’ travel preferences, needs, and budgets. Create detailed, accurate itineraries and provide travel recommendations, also managing bookings through online supplier portals and ensure all confirmations and documents are properly delivered.

As a Guest Experience Ambassador, you are the heart of The Flex experience — ensuring every guest feels welcomed, supported, and delighted throughout their stay. You’ll blend empathy, precision, and problem-solving to deliver an elevated level of service that merges human warmth with smart automation. This is a dynamic, people-first role — ideal for someone who loves helping others, stays composed under pressure, and wants to shape a new global standard in hospitality.